For more carrier information please visit the following pages:
1. Remove Items From the Box

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Remove the roller wheels.
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Remove the carrier/bag.
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Remove the rolling frame piece.
2. Unfold the Carrier into its full form

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Zip up the mesh window sides.
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Important:
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The inner zippers (closer to the carrier interior) create the structure.
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The outer zippers (closer to the mesh windows) are for entry and exit, while still maintaining structure.
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3. Backpack Mode

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Clip the bottom of the backpack straps into the lower clips.
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That’s it — the carrier is now in backpack mode.
4. Hiding the Backpack Straps

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Unclip the straps from the lower clips.
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Tuck the straps into the pouch located at the upper base of the straps.
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The lower clips can stay in place.
5. Classic Mode

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Hide the backpack straps (as above).
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Attach the messenger strap to the side D-rings.
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Stow the wheels and the roller luggage piece.
6. Rolling Mode

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Clip each wheel into place on the wheel frame.
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Make sure the wheels line up correctly before attaching.
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Look for the yellow buttons to click into place and pop out.
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If a wheel doesn’t click, switch the direction of the wheel and try again. If you have tried both directions, wiggle side to side and it will click into place.
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If a wheel doesn’t click, switch the direction of the wheel and try again. If you have tried both directions, wiggle side to side and it will click into place.

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Secure the rolling frame to the carrier using the three Velcro connection points:
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The Velcro patch at the top/front, near the backpack handle
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The long Velcro strip on the left side
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The long Velcro strip on the right side
This keeps the rolling frame firmly attached during use.
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7. VIP Lounge Mode (Expandable Sides)

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Unzip the expansion panels on each side.
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Unzip any of the center windows to reach your hand in to push the sides out.
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Pull the mesh panels outward so they stand properly.
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Unfold the floor panel to extend into the new expanded floor area.
8. Other Features
Leash Tether
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The leash inside the carrier can be used in all modes.
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Attach it to your dog’s harness for safety when using center mesh window so your pup doesn’t jump out.
Wheel/Accessory Pocket
- Store the messenger strap, wheels, potty bags or other accessories.
Washable Fleece Interior
- Simply unzip to remove the support board and wash the cover.
Center Mesh Window
- The center mesh window can be rolled up and clipped out of the way, it can be used in all modes.
Need more visuals?
Check out this walkthrough video to see it in action.
Still need help?